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How Do You Kill Tribal Knowledge?

Chris Scharff
  • Published 3 years ago

One of the biggest problems in fast growing companies is tribal knowledge. The powerful tricks, solutions and hacks that are essential to to the success of your company that live only in the minds of a few individuals? They might...

Is your company a social media zombie?

Enrique Dans
  • Professor of Innovation at IE Business School
  • Published 3 years ago

On the basis of sustained observation over recent years, I can only express my stupor at the failure of most companies to use the social networks to their full advantage: interminable lists of tweets or soulless Facebook updates; rubbish that...

The amazing business model of Santa, Inc.

Gérard Métrailler
  • VP Products at Corel Corp.
  • Published 3 years ago

When the success of your organization depends on global delivery within a window of just 24 hours, it’s imperative for your logistics and delivery systems to be flawless. Add to that a strict focus on delighting the customers using processes...

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